The purpose of this policy is to explain to you how we control, process, handle, and protect your personal information while you browse or use this website. If you do not agree to the following policy, you
may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy Key Definitions

"I," "our," "us," or "we" refer to the business, Volant Ltd.

"You," "the user" refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a user's computer or device.


Guiding Values
We do not believe in collecting excessive amounts of your private data – we spend a great deal of time advising clients not to give this information away, and we never ask for more than we absolutely need. We do not participate in any form of direct marketing, nor do we ever sell or share your private information
unless you explicitly ask us to, or we’re required to do so by law enforcement.


What Data Do We Collect?
We collect the following data when you use our website:

- Personal identification information (Name, email address etc. – only when you contact us.)
- Your IP address (When you access our page)
- Anonymous usage statistics


How Do We Collect Your Data?
You directly provide us with most of the data we collect. We collect data and process data when you:

- Contact us via our contact form.

You indirectly provide us with data by:

- Accessing pages on this site. Your IP address will be logged by our server, and your session will be used to generate anonymous performance data.


How Will We Use Your Data?
We collect your data so that we can

- Ensure our website functions well, by generating anonymous statistics.
- Take action relating to any security threats, by logging IPs and blocking malicious actors.
- Respond to questions or inquiries from customers, only if you provide us with information via the contact form. 


For How Long Do We Store Your Data?
We will keep your data as outlined below:

- IP address logs – retained for up to one year
- Fully anonymized usage statistics – retained indefinitely
- Personal information arising from email contact - as below:

In the event that you opt to become a client, your information will thereafter be processed in line with our master privacy and data retention policy.

In the event that you do not become a client and confirm this in writing, we will delete your information immediately.

In the event that we are unable to reach you via the details you provide us, or that you do not respond to
our reply, we will delete your data 30 days after your first contact.

Marketing
We do not participate in direct marketing and will not send you information about offers or products, unless you become a customer and explicitly opt-in. By contacting us through our website, you are not consenting to future marketing, nor will you receive such communication.


What Are Your Data Protection Rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. Please note that any information transfer will require you to sign a release. As an alternative, we can provide the data directly to you, and you may forward the data yourself.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the contact form.

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. We do not use cookies on our website. 

Privacy Policies of Other Websites
Our website may contain links to other websites. Our privacy policy applies only to our website - if you click
on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24th April 2025.

How to Contact Us
If you have any questions about our privacy policy, the data we hold for you, or you would like to exercise
one of your data protection rights, please do not hesitate to contact us, via the contact us page.

Some Privacy Advice
We use protonmail to provide secure and encrypted email communication. We recommend contacting us from a protonmail account (create one for free here: https://protonmail.com/) to facilitate end-to-end encrypted email.